Your Business Delivery Checklist
When your business relies on time-critical parts and deliveries, you need to be sure you’re spending your time and money on profitable solutions. So, we’ve put together a useful business delivery checklist to help you keep on track. Why not go through each point on our list to see ways in which you could potentially trim costs, improve efficiency and offer your customers a superior service?
1. How well do you communicate with your field engineers?
It’s your field engineers who are the public face of your business, so it pays to listen to what they have to say. Are they satisfied with the delivery solutions that you currently have in place? Do they feel there are areas for improvement? Do your engineers feel valued and listened to? These are the people on the front line of your business, so it’s important to give them a voice.
2. How quickly can you get time-critical parts to field engineers?
Businesses these days stand or fall by their response times. Are your time-critical parts reaching your field engineers ready for their day’s work? Or are your engineers having to wait around for the parts they need, or even having to collect the parts themselves? If they aren’t getting straight off to work as soon as they clock in, then it’s time to switch to an In Boot parts delivery service, allowing your engineers to do the jobs they’re paid to do.
3. How much is your current storage solution costing you?
Warehousing costs your business huge amounts of money in rent, lighting, heating and staff costs. And despite your best efforts parts can go astray, or even become obsolete whilst still sitting on your shelves, resulting in wasted money. Just in Time distribution delivers the parts you need only when they’re needed, saving your business money while allowing it to operate at maximum productivity.
4. How environmentally friendly is your delivery solution?
If your delivery drivers are spending hours sitting in traffic jams with their engines idling, then they’re causing damage to the environment. So, look for a delivery option that makes use of night-time drivers, when there’s much less traffic on the roads. In Night distribution ensures your parts are ready by the start of the working day, so there’s no waiting around and your engineers can spend their entire working day being productive.
5. How can you improve customer satisfaction for repairs?
Boilers, washing machines and cookers are all in regular daily use, and your customers won’t thank you if they have to wait around for repairs. With the help of a proactive delivery solution, you can ensure urgent repairs are tackled the next working day, with field engineers ready to start work from the moment they arrive.
During these challenging times, it’s more important than ever to ensure you’re running a cost-effective and sustainable business.
If you’re looking for a more efficient delivery solution for your business, then contact us to find out how we can help.