Case Study: Helping Home Appliance Repairs – GenRev (UK) Ltd At GenRev, we have a wealth of experience when it comes to helping home appliance repair companies achieve their targets. In this article, we’re going to take a closer look at one of our clients to see how our services have helped them to build on their excellent brand reputation. By helping this company increase their efficiencies, they have more productive engineers and, ultimately, happier customers. About the Client 


Delivery Solutions for Home Appliance Repairs Home appliance repairs are becoming big business, as consumers increasingly opt to have their current appliances fixed, rather than buying new models whenever they have a problem. But that doesn’t mean that customers are prepared to wait for those repairs. We live in a society in which instant satisfaction is the order of the day, and nobody likes to spend time waiting around for a piece of household equipment to be put back into

The Benefits of ‘Just In Time’ Distribution Just In Time distribution has the potential to transform your business by saving you time and money. This delivery method helps to ensure that your customers, service staff or field engineers receive the goods they need, at the exact moment they’re required. Also known as ‘JIT distribution’, Just In Time uses the ‘pull’ system, whereby products aren’t ordered until they’re needed. When compared with the ‘push’ system, in which funds can be tied

GenRev UK: Successful Delivery of Parts to Smart Meter Installation Engineers GenRev UK is expanding its overnight delivery service to include delivery of parts to Smart Meter installation technicians and engineers! We saw an increasing need to deliver an in-boot service to a rapidly growing field of engineers and technicians. The UK government set a goal for every home to be offered installation of a Smart Meter by 2020. This means that every single major energy provider, from British Gas,

GenRev UK Reduces Your Businesses Carbon Footprint, Improves Business Efficiency and Saves Your Business Money GenRev UK Parts Delivery can help your business reduces emissions, improve its efficiency and save your business valuable time and money.  Reducing emissions is something we take very seriously at GenRev UK. Our responsibility to care for the environment is becoming more and more pressing as the results of recent studies show just how vital our choice of business processes may be for the planet.

Field Service Deliveries for On Site Technicians & Engineers: What Your Customers Actually Want? Field services logistics have changing a great deal over the last few years and many businesses that deliver services to clients in the field are being left behind. Customers expectations about the level of customer service and its promptness have risen significantly and has a major impact on whether or not they will choose a company again. The advent of Amazon and similar organisations next day

Ensuring your field service engineers are properly equipped at the start of the working day is the product of an efficient field service supply chain. There are many commercial benefits to outsourcing parts & tools delivery and this is a critical part of any business that has engineers & technicians in the field. Running an effective supply chain is complex and not an area of expertise for many businesses.  Businesses with many workers in the field and centrally located distribution hubs

LOGISTICS & BUSINESS EFFICIENCY There are 6 main ways in which an effective logistics strategy can help improve the productivity of a business, particularly one that employs a number of field engineers & technicians. Cost control – With the need to control labour costs your workforce needs to be engaged in productive employment, not wasting time travelling to collect parts & tools. Improving productivity and output – Field engineers are wasting time if they have to collect parts & tools.